Joint Information Center - JIC Recovery Release No. 1 May 26, 2023, 10 a.m. (ChST) JRR0526#1 Recovery Efforts Continue Critical and Essential GovGuam Employees: As of 5 p.m. Thursday, Governor Lou Leon Guerrero placed the island in Condition of Readiness (COR). All essential and critical Government of Guam employees are to report to the worksite to assess for damages. All others are to report to their supervisors. For agencies whose payroll is processed by the Department of Administration, payroll data was transmitted earlier this week. Traffic Control: The Guam Police Department and the Guam National Guard are being positioned at major intersections and motorists are advised to please proceed with caution. GFD Issue a No Burn Notice: The Guam Fire Department (GFD) issued a No Burn Notice for the entire community due to ongoing recovery efforts. GFD is focusing efforts on life and property preservation. Gas Stations Open Today for Public Services The Joint Information Center received the update that the following Shell Service Stations are open today: * Shell Tamuning on Rt. 14 Chalan San Antonio * Shell Harmon Rt 16 Army Drive * Shell Chalan Pago Rt 4 Chalan Kanton Tasi will open at 1pm Shell Tumon across John F. Kennedy High School is only open to service essential government vehicles. GPA Update: Guam Power Authority (GPA) has begun its post-typhoon power restoration process starting with restoring critical and priority facilities such as hospitals, water wells and wastewater facilities, critical infrastructure and key areas e.g. communications, schools, public safety/health and ports of entry. GPA crews will then focus on areas throughout the island. To report power outages and down lines, call (671) 648-3000 or (671) 647-5787 or report it on facebook.com/guampowerauthority. GWA Update: The Guam Waterworks Authority (GWA) issued a boil water notice due to possible bacterial contamination in the water that can occur when increased run-off enters a drinking water source following heavy rains. GWA will perform assessments of its water system to be within acceptable levels as soon as possible. Boil Water Notice Tips: * DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. * Bring all water to a boil, let it boil for three (3) minutes, and let it cool before using or use bottled water. * Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. * Boiling kills bacteria and other organisms in the water. GWA is working with village mayors in assessing areas with no water services. Coordination is being made to deploy water bladders to the respective villages that are in need of them. Water bladders are currently being distributed to critical care facilities. To report water outages, call (671) 647-7800. DPHSS Updates: The Department of Public Health and Social Services’ (DPHSS) Division of Senior Citizens (DSC) resumed the following: * Homebound Meals with a hot meal. Homebound Meals will continue the regular operations of providing meals Sunday through Saturday. For any questions you can contact SH Enterprises, the Elderly Nutrition Program vendor at 671-649-9716/9727. * Case Management Services, In-Home Services and the National Family Caregiver Support Program The 3 Adult Day Care Centers, 12 Senior Citizens Centers, Congregate Nutrition Services, Transportation Services, and Elder Justice Legal Assistance Services will be closed today, Friday, May 26, 2023. Judiciary of Guam Remains Closed: The Judiciary of Guam remains closed until an assessment of the court’s power and the generators have been completed. Essential staff will report to address the situation. All hearings and court proceedings remain canceled and will be rescheduled. Upon reopening, the Judiciary will prioritize matters that require immediate attention. Visit the following links for the latest advisory information: * GHS/OCD Website: https://ghs.guam.gov/ * GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ * JRM Facebook: https://www.facebook.com/jrmguam The Joint Information Center (JIC) will continue to provide updates as they are made available. For more information, contact the JIC at (671) 478-0208/09/10. -###- Joint Information Center - JIC Recovery Release No. 2 May 26, 2023, 11:50 a.m. (ChST) JRR0526#2 Emergency Shelters Update; Guam EPA Updates; Services That Are Operational Emergency Shelters Update: Effectively immediately the AsTumbo Elementary School, B.P. Carbullido Elementary School, and Merizo Martyrs Memorial School shelters are closed. Residents who have been displaced by Typhoon Mawar can seek safety at the following emergency shelters: Northern Emergency Shelters: Maria A. Ulloa Elementary School, Upi Elementary School, and Wettengel Elementary School Central Emergency Shelters: George Washington High School Southern Emergency Shelters: Talo’fo’fo Elementary School Guam EPA Issues Special Beach Advisory: STAY OUT OF THE WATER! The Guam Environmental Protection Agency (Guam EPA) has issued a special beach advisory for all 43 beaches which is attributed to the large amount of rain received from Typhoon Mawar. Guam EPA monitoring personnel conducted visual inspections of all 43 recreational beaches and recommended that all beaches be placed under advisory until further notice. Stormwater runoff, pooled water, or areas of flooding may contain high concentrations of unsafe bacteria Recreational activities at unsafe beaches may result in minor illnesses such as sore throats or diarrhea. Activities might also result in more serious illnesses such as meningitis, encephalitis, or severe gastroenteritis. Children, the elderly, and people with compromised immune systems have a greater chance of getting sick when they come in contact with contaminated water. DoD Installation Information:Naval Base Guam: Andersen Air Force Base: Dialysis Centers Open for Services: The Fresenius Dialysis Centers at Sinajana and Tamuning (East Agana) locations are open today. The last treatment is at 8 pm and services will close at 12 am. Services will continue at 6 am on Saturday, May 27. Stores Open for Limited Services: All three Cost-U-Less locations are open for limited service and cash-only transactions until 4pm. Pay-Less Supermarket locations are open for limited services except for the Maite and Micronesia Mall locations. Visit the following links for the latest advisory information: * GHS/OCD Website: https://ghs.guam.gov/ * GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ * JRM Facebook: https://www.facebook.com/jrmguam The Joint Information Center (JIC) will continue to provide updates as they are made available. Contact the JIC at (671) 478-0208/09/10 for more information. -###- Joint Information Center - JIC Recovery Release No. 3 May 26, 2023, 1:30 p.m. (ChST) JRR0526#3 JIC Aware of Viral Message Circulating The Joint Information Center (JIC) is aware of a viral message circulating on WhatsApp regarding Individual Assistance. The Federal Emergency Management Agency (FEMA) approved Governor Lou Leon Guerrero’s request for an emergency declaration. Immediately after the typhoon Governor Leon Guerrero requested a Major Disaster Declaration which was approved and granted today. A Major Disaster Declaration allows the Government of Guam and eligible non-profit organizations to be reimbursed for emergency protective measures under the Public Assistance program. With an approved Major Disaster Declaration we can begin the multi-step process of applying for Individual Assistance. FEMA’s Incident Management Assistance Team arrived on the island prior to the typhoon’s landfall at the request of the Governor. More teams are arriving to conduct damage assessments, in conjunction with government of Guam officials, which is a standard process. These assessments will take into account damage to homes and public infrastructure. After that assessment is completed, the government of Guam can use the data to determine if the recovery process is beyond the combined capabilities of the government. If so, an official request can be made for additional federal assistance, such as Individual Assistance, which provides grants for homeowners and renters like rental assistance and money for home repairs. Although the viral message circulating is inaccurate, it is still a good preparedness practice to take before and after pictures of your property for insurance purposes and in the event assistance is available in the future. Visit the following links for the latest advisory information: ● GHS/OCD Website: https://ghs.guam.gov/ ● GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ ● JRM Facebook: https://www.facebook.com/jrmguam The Joint Information Center (JIC) will continue to provide updates as they are made available. Contact the JIC at (671) 478-0208/09/10 for more information. -###- Joint Information Center - JIC Recovery Release No. 4 May 26, 2023, 2 p.m. (ChST) JRR0526#4 Operational Bank ATMs and Services; Price Gouging Prohibited Operational Bank ATMs and Services: Bank of Guam: ATMs and online banking are currently unavailable. Merchant services are up and running. The use of debit and credit cards is encouraged when possible. Yigo Branch is open for cash-only withdrawals limited to $250 per customer. First Hawaiian Bank: Maite branch is open from 9 a.m. to 1 p.m. on Friday, May 26, 2023. Maite, Tamuning and Dededo (Compadres Mall) branches are open, drive-through ATM’s in Maite and Tamuning are open. All branches will be closed on May 29, 2023, in observance of Memorial Day. Bank of Hawaii: All branches are currently closed until further assessments are made. The following ATMs are online: Agana Shopping Center, Hagatna Branch Lobby, Payless Dededo, Outrigger Hotel, Hotel Nikko Guam, Onward Beach Hotel, Tsubaki Tower, Micronesia Mall North, Micronesia Mall East, AAFB Magellan Restaurant, and Harmon Branch. Bank Pacific The Hagåtña branch opens on Saturday, May 27, 2023, from 9 a.m. to 12 p.m. Coast360 Federal Credit Union: The Coast360 Maite Member Center reopened Friday, May 26, 2023, at 10:00 a.m. Dededo and Tamuning Centers remain closed until further notice. Some ATMs, online banking and card services are currently offline until further notice. The following ATMs are online: Maite Member Center (walk-up and drive-up), Tamuning Member Center, Shell (Upper Tumon, Yigo), 76/Circle K (Dededo), Hafa Adai Mart (Yigo), Micronesia Mall (food court and Payless), and Agaña Shopping Center. Navy Federal Credit Union All branches are currently closed until further notice. The following ATMs are online: Landmark Center (Tamuning), United States Naval Hospital Guam, and Guam Main Navy Exchange. Price Gouging Prohibited: The Attorney General of Guam (AGO) reminds the public that during times of emergency Guam law requires the following from merchants and landlords: ● Price Gouging Prohibited: merchants & landlords cannot increase the price of goods in advance of a possible disaster (i.e. tropical storm/typhoon) ● Upon declaration of COR 2, all prices of wholesale and retail goods shall be frozen and shall be frozen until 72 hours after the declaration of COR 4 (5 GCA § 32201(c)(21)(E) ● Rent can be frozen up to 120 days after a disaster upon executive order of the governor Penalties to violators shall include: ● 3 times the gross profits or 5 times the amount of overcharges, whichever is greater The AGO trusts that the business community and all merchants will not take advantage of people in our time of need. The AGO is prepared to receive complaints. Complaints can be made by visiting the AGO website at oagguam.org, clicking on the “action message” on the home page, or by emailing publicservice@oagguam.org. Visit the following links for the latest advisory information: ● GHS/OCD Website: https://ghs.guam.gov/ ● GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ ● JRM Facebook: https://www.facebook.com/jrmguam The Joint Information Center (JIC) will continue to provide updates as they are made available. Contact the JIC at (671) 478-0208/09/10 for more information. -###- Joint Information Center - JIC Recovery Release No. 5 May 26, 2023, 4:40 p.m. (ChST) JRR0526#5 GovGuam Agency Updates; Emergency Shelters Update; Safety Reminders GovGuam Agency Updates: Guam Power Authority: The Guam Power Authority (GPA) continues its restoration and post-typhoon recovery efforts. GPA reports that as of 1:00 p.m.: * 3.8% of the System Load (Customer Demand) has been restored. * 41.4% of GPA’s Substation Energization has been restored. * 15.9% of GPA’s feeders/ circuits have been energized/restored. GPA notes that feeders and circuits may be energized only if GPA’s substation is energized and that system load will increase once feeders and circuits are energized. Customers can contact GPA’s 24-Hour Trouble Dispatch at 475-1472/3/4 or via direct message on GPA’s Facebook page at www.facebook.com/GuamPowerAuthority. Guam Waterworks Authority: The Guam Waterworks Authority (GWA) continues its restoration and post-typhoon recovery efforts. GWA reports that as of 3:00 p.m.: * Guam northern water system is operating normally with additional wells brought back on line overnight * Tumon Maui Well serving the Tumon and Tamuning areas is operational * Currently 50% of operable wells are on-line * GWA is working to restore connection to Navy-supplied sources at Santa Rita and Nimitz Hill. * GWA’s southern water system is operating * Ugum Surface Water Treatment Plant back on-line as of this morning * Northern District, Hagåtña and Inalåhan wastewater treatment plants (WWTP) are operating normally Residents island-wide who have water service are being asked to conserve water GWA attempts to increase reservoir levels. GWA’s Boil Water Notice remains in effect. Some GWA facilities remain on generator power and GWA is working with GPA to monitor power status to maintain operations at GWA’s production and distribution facilities. GWA staff continues to address storm damage at the Umatac-Merizo and Agat-Santa Rita WWTPs. GWA is monitoring all wastewater pump stations closely. Some GWA facilities remain on generator power and GWA is working with GPA to monitor power status at GWA wastewater pump stations and treatment plants. For information, contact GWA’s 24/7 phone line at (671) 646-4211 or go to www.facebook.com/guamwaterworksauthority. Port Authority of Guam: The Port Authority of Guam (PAG) has received clearance from the U.S. Coast Guard (USCG) to begin major recovery efforts dockside. PAG weathered Typhoon Mawar with visible damage to Piers F3, F4, F5 and F6, particularly the Bull Rail. Portions of the Fender System also are damaged or broken off. The storm also caused damage to the Agat and Agana Marinas. PAG continues assessments on their wharves, docks, cranes, and facilities. PAG’s dive team will conduct underwater assessments of the docks tomorrow, which is key to the Port’s ability to reopen. Apra Harbor remains closed as the USCG has restricted water entry into the Harbor until further notice. PAG’s operations team continues to address all concerns within the terminal yard to allow vessel entry to the Port and the discharge of cargo as soon as possible. Guam Department of Education (GDOE): Central operations and school sites are closed for services. Employees have reported in to assess damages and certain schools are still being utilized as emergency shelters. Also, DOE announced that the Guam Education Board (GEB) meeting scheduled for Tuesday, May 30, 2023, has been canceled until further notice. Department of Parks & Recreation (DPR): All parks and recreational areas are closed until further notice. DPR is conducting damage assessments. Residents are encouraged to stay away from all parks and recreational areas until all safety concerns are addressed. Lifeguards are not on duty. Department of Public Works (DPW): The Department of Public Works (DPW) has cleared major roadways following the aftermath of Mawar. All major routes are cleared and open. Emergency Shelters Update: Residents in need of shelter are encouraged to seek safety at the nearest available shelter. Residents who are displaced because of Typhoon Mawar may still seek safety at the following shelters. Here are the numbers as of 4:00 p.m.: AsTumbo Elementary School* 154 287 72% Maria A. Ulloa Elementary School 118 349 34% Upi Elementary School* 235 506 46% Wettengel Elementary School 65 378 17% George Washington High School 81 450 18% Talo’fo’fo Elementary School 37 311 12% Total 690 2,281 30% *AsTumbo Elementary School is still an active emergency shelter but is no longer accepting residents. Effective today, the Upi Elementary School shelter will close and the shelter will be relocated to Wettengel Elementary School shelter. Safety Reminders: Generator Use If you are using a generator in the event of a power outage, please adhere to the following safety precautions: * Be aware of hazards: Common hazards include shocks and electrocution from incorrect use, carbon monoxide (CO) from a generator’s exhaust, fires from improper refueling or fuel storage, and noise/vibration hazards. * Keep generators at least 15 feet from any open window, door, or vent while in use. Do not operate a generator in a garage or storage area even with the door open. * Always follow instructions in the owner’s manual proper “grounding” of the generator. * Clear flammable and combustible material at least 3 to 4 feet around the generator to avoid a fire. * Place the generator either in a dry area or under an open canopy structure outside and away from your home; never run generators in the rain or when wet. * Plug appliances directly into the generator and do not plug multiple power strips together. If you must use an extension cord, it should be 3-pronged, grounded, heavy-duty and labeled for outdoor use. * Check cords regularly for damage (such as cuts or fraying) that could cause a fire. * Do not “back feed” power by plugging the generator into a wall outlet. Back feeding will put you and others, including utility workers, at serious risk for electrocution and/or electrical fire risk. * Even if operated for a short time, generators can become hot very quickly. If you must touch the generator, wear protective gloves. To avoid electric shock or electrocution, do not try to fix or otherwise work on a generator while it is on or plugged in. * Always keep a fully charged fire extinguisher nearby. If you or others show symptoms of CO poisoning (light-headed, dizzy, tiredness, or nausea) go outside immediately for fresh air and seek medical attention. Fuel Storage * Only use fuel recommended in the owner’s manual. * Keep fuel in an ANSI-approved container away from the generator. * Store outdoors in a cool, well-ventilated space – never indoors. Do not fuel the generator while it is running. Candle Use The Guam Fire Department recommends the use of flashlights instead of candles during power outages; however, if you must use candles, the following safety measures must be taken: * Never leave a burning candle unattended. Extinguish candles completely before you leave the room or go to sleep. * Do not burn candles on or near anything that can catch fire. Keep candles away from decorations, curtains, beddings, paper, walls, furniture, and other combustible materials. * Always keep candles, matches, and lighters out of the reach of children and never leave children unattended in a room where candles are lit. Place candles out of the reach of children and pets and away from areas where they can be knocked over. * Keep burning candles away from flammable liquids. * Never touch or move a burning candle when the wax is liquefied. Traffic Safety All Traffic Control Points (TCP) will be unmanned by 6:00 p.m. due to loss of daylight and poor visibility. Motorists are asked to proceed with caution when approaching all major traffic intersections. Visit the following links for the latest advisory information: * GHS/OCD Website: https://ghs.guam.gov/ * GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ * JRM Facebook: https://www.facebook.com/jrmguam Contact the JIC at (671) 478-0208/09/10 for more information. -###- Joint Information Center - JIC Recovery Release No. 6 May 26, 2023, 6 p.m. (ChST) JRR0526#6 Stay Out of Water; GMH Update; Gas Station Safety Stay Out of Water The National Weather Service (NWS) Weather Forecast Office Guam has the following advisories in effect: A high surf warning remains in effect for Guam, Rota, Tinian, and Saipan until 6 p.m. Saturday, May 27, 2023. Dangerously large breaking waves of 10 to 15 feet are expected in the surf zone of south and west-facing reefs. A high risk of rip currents is in effect through Saturday afternoon and can sweep even the best swimmers away from the shore into deeper water. Everyone should remain out of the water due to life-threatening water conditions. A small craft advisory remains in effect for Guam and Rota until 6 p.m. this evening. Southeast winds near 20 knots and seas near 10 feet are expected. Inexperienced mariners, especially those operating smaller vessels, should avoid navigating in hazardous conditions. Guam Memorial Hospital The Guam Memorial Hospital regained power and utility service and remains operational. Gas Station Safety Motorists waiting in queue to refuel at a gas station are advised to maintain their hazard lights and remain on the outermost lane nearest the station. Visit the following links for the latest advisory information: * NWS Website: https://www.weather.gov/gum/ * NWS Facebook: https://www.facebook.com/NWSGuam/GHS/OCD Website: https://ghs.guam.gov/ * GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ * JRM Facebook: https://www.facebook.com/jrmguam For more information, contact the Joint Information Center at (671) 478-0208/09/10. -###- Joint Information Center - JIC Recovery Release No. 7 May 27, 2023, 10:35 a.m. (ChST) JRR0526#7 Water Tanker Locations; Boil Water Notice Remains in Place GWA Update: The Guam Waterworks Authority (GWA) has stationed four water tanks in designated areas of the island to support water needs as GWA assesses areas that need full water restoration. The designated locations for the 4,000-6,000 gallon tankers include: * Santa Teresita, Mangilao * Ordot-Chalan Pago Mayor’s Office, Chalan Pago * St. Joseph’s Catholic Church, Inalåhan * Dededo Mayor’s Office, Dededo At this time, the water tanks listed above are accessible 24 hours a day/7 days a week. Once the tanks are depleted, they will be refilled and returned to service at locations still without water. Residents island-wide who have water service are advised to conserve and limit use for cleaning, bathing, and cooking in order to conserve water to allow reservoir levels to increase. As a precaution, water obtained from these designated locations must be boiled for at least three (3) minutes prior to consumption. A precautionary boil water notice remains in place due to possible bacterial contamination in the water that can occur when increased run-off enters a drinking water source following heavy rains. Boil Water Notice Tips: * DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. * Bring all water to a boil, let it boil for three (3) minutes, and let it cool before using or use bottled water. * Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. * Boiling kills bacteria and other organisms in the water. GWA continues its restoration and post-typhoon recovery efforts. GWA reports that as of 10:00 a.m.: * Currently 50% of operable wells are online * GWA continues to operate all available wells to increase reservoir levels throughout the northern system * The connection to Navy-supplied sources at Sånta Rita-Sumai and Nimitz Hill has been restored and service is being restored to the area * The new Winward Hills Reservoir was put online after chlorination reached acceptable levels. providing partial service to the village of Talo’fo’fo * GWA crews continue work to repair a water main break in Hågat before service can be restored To report water outages, call GWA at (671) 647-7800. Visit the following links for the latest advisory information: * GHS/OCD Website: https://ghs.guam.gov/ * GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ * JRM Facebook: https://www.facebook.com/jrmguam For more information, contact the Joint Information Center at (671) 478-0208/09/10. -###- Joint Information Center - JIC Recovery Release No. 8 May 27, 2023, 1:45 p.m. (ChST) JRR0527#8 GDOE Graduation Update; Shelter Update GDOE Graduation Update: The GDOE leadership has confirmed that high school graduation ceremonies for SY 2022-2023 have been postponed until further notice. The leadership team will meet with school administrators to discuss high school graduation ceremonies, summer school 2023, and other educational matters. Emergency Shelters Update: Residents in need of shelter are encouraged to seek safety at the nearest available shelter. Residents who are displaced because of Typhoon Mawar may still seek safety at the following shelters. Here are the numbers as of 1:00 p.m.: Emergency Shelter AsTumbo Elementary School* (Currently:166, Max: 200, Capacity: 85%) Maria A. Ulloa Elementary School (Currently:295, Max: 349, Capacity: 85% Wettengel Elementary School Currently:255, Max: 378, Capacity: 67% George Washington High School (Currently:107, Max: 450, Capacity: 24% Talo’fo’fo Elementary School Currently:34, Max: 311, Capacity: 11% Total: (857, Max: 1,688, Capacity 51%) *AsTumbo Elementary School is still an active emergency shelter but is no longer accepting residents. Visit the following links for the latest advisory information: * GHS/OCD Website: https://ghs.guam.gov/ * GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ * JRM Facebook: https://www.facebook.com/jrmguam For more information, contact the Joint Information Center at (671) 478-0208/09/10. -###- Joint Information Center - JIC Recovery Release No. 9 May 27, 2023, 4:20 p.m. (ChST) JRR0527#9 Critical Infrastructure Updates; American Red Cross Supplies Available to Residents Guam Power Authority: The Guam Power Authority (GPA) continues its restoration and post-typhoon recovery efforts. GPA reports that as of 1 p.m. today: ● 12% of the System Load (Customer Demand) has been restored. ● 46.2% of GPA’s Substation Energization has been restored. ● 17.5% of GPA’s feeders/circuits have been energized/restored. GPA notes that feeders and circuits may be energized only if GPA’s substation is energized and that system load will increase once feeders and circuits are energized. Customers can contact GPA’s 24-Hour Trouble Dispatch at 475-1472/3/4 or via direct message on GPA’s Facebook page at facebook.com/GuamPowerAuthority. Guam Waterworks Authority: GWA continues its restoration and post-typhoon recovery efforts. GWA reports that as of 1 p.m.: ● Currently 50% of operable wells are online ● GWA continues to operate all available wells to increase reservoir levels throughout the northern system ● The connection to Navy-supplied sources at Sånta Rita-Sumai and Nimitz Hill has been restored and service is being restored to the area ● The new Winward Hills Reservoir was put online after chlorination reached acceptable levels. providing partial service to the village of Talo’fo’fo ● GWA crews continue to work to repair a water main break in Hågat before service can be restored ● GWA’s southern water system is being operated at reduced capacity due to damaged control equipment at the Ugum Surface Water Treatment Plant. Restoration has commenced toward the Malojloj pump station to restore service to downstream lines and tanks in Malojloj, Inarajan, and Malesso, however, GWA crews are monitoring for breaks that may have occurred and must be repaired before restoration can be completed. ● GWA has deployed four 6000-gallon Flexible Potable Water Tanks overnight in Mangilao, Ordot, and Dededo. Two more are being prepped and will be deployed to Merizo and Agat later today. Once the tanks are depleted, they will be refilled and returned to service at locations still without water. To report water outages, call GWA at (671) 647-7800. GSWA Service Update: The Guam Solid Waste Authority (GSWA) will resume curbside trash collection services on Monday, May 29, 2023. GSWA will prioritize accessible routes and provide curbside collection services to these areas. GSWA will schedule additional collections for customers located in inaccessible areas as roads are cleared. Customers are reminded to place their trash carriers on the curb the night prior to their designated collection day. GSWA Residential Transfer Stations located in Harmon, Hagåt, and Malojloj will reopen Tuesday, May 30, 2023. Transfer stations will operate seven days a week from 9 a.m. to 5 p.m. until further notice. GSWA Customer Service and administrative offices have resumed normal business hours. For more information, please visit gswa.guam.gov. Open Burning Unauthorized: The Guam Fire Department (GFD) reminds our community to refrain from burning debris. Low water supply throughout the island will challenge the response to extinguishing fires. Residents are urged to call their respective village mayor's office for guidance on disposing of debris and to call the Guam Fire Department to report unauthorized burning. Guam International Airport Authority: The A. B. Won Pat International Airport Authority, Guam (GIAA) issued a Notice to Air Missions (NOTAM) at 9 a.m. today after completing the final inspection of the airfield and navigational aids, and opening Runway 6L/24R for operations. GIAA is open for humanitarian and essential cargo operations only and prior permission for landing is required. GIAA received the first cargo flights coming in this morning from Saipan, Rota, Kwajalein, and Yap transporting military relief personnel, equipment, and essential cargo. GIAA anticipates the first relief flights will follow tomorrow, transporting FEMA and critical federal response personnel coming to aid in the island’s recovery from Typhoon Mawar. For these initial relief flights, GIAA is working with the US Customs and Border Protection and Guam Customs and Quarantine for humanitarian personnel clearance. The Airport previously announced the anticipated resumption of commercial passenger services on Tuesday, May 30, 2023, which is aligned with the NOTAM issued. GIAA will be meeting with airlines on the plan of execution. GIAA continues its recovery efforts to resume inbound and outbound passenger processing, and testing of all GIAA and federal regulatory technical systems and equipment required for safe and secure passenger processing is ongoing to ensure conformance with regulatory and security requirements. Passengers are advised to contact their airlines directly for flight status and rescheduling their flights. Below are contact numbers for our airline partners: United Airlines Tel: +1(800) 864-8331 Fax: (671) 649 6588 Cargo: (671) 645-8570 www.united.com Jin Air Co. Ltd. Jeju Air Co.LTD Tel: 1(671)642-2800 Tel: 1(671)649-3936 Fax: 1(671)642-2801 Tel: +82.1599.1500 www.jinair.com (Automated Menu) gumkk@jinair.com www.jejuair.net gumkk7c@jejuair.net Korean Air Telephone: 1(671)642-3200 Admin/Sales 1(671)642-1125/6 Cargo: 1(671)642-5333 www.koreanair.com gumkk@koreanair.com Philippine Airlines T'way Air Co.LTD General Sales Agents for PAL Tel: 1(671)989-1500 (Ticketing) 1(671)632-1615 www.twayair.com www.philippineairlines.com gumkk@twayair.com gumkzpr@pal.com.ph Matson Update: Matson’s vessel Maunawili 234W, originally scheduled to arrive Tuesday, May 23, remains positioned nearby and poised to enter Apra Harbor as soon as given the all-clear. Matson plans to commence cargo operations immediately upon arrival. Refrigerated containers have been fully powered throughout the voyage and those not picked up immediately by customers will continue to be powered with available resources in the terminal. Matson’s next two scheduled Guam voyages remain on time, with Manoa 483W showing an ETA of Tuesday, May 30, and Manukai 237W showing an ETA the following Tuesday, June 6. ARC Emergency Assistance Items: The American Red Cross (ARC), working alongside village mayors, is providing emergency assistance items to residents that have been displaced, or whose homes were destroyed, due to Typhoon Mawar. The following items are made available to those in need: ● Tarp ● Flashlight ● Cooler ● Clean-up kits: squeegee, push brooms, brush, work gloves, latex gloves, bleach, trash bags, sponge ● Bucket ARC emergency assistance supplies are available for residents whose homes were destroyed as a result of Typhoon Mawar, meaning a total loss of structure, the structure is not economically feasible to repair, or complete failure to major structural components (e.g., the collapse of basement walls/foundation, walls or roof). Contact your village Mayor’s Office for information on the availability and distribution of ARC emergency assistance items: AGANA HEIGHTS MANGILAO Paul M. McDonald, Mayor Allan R.G. Ungacta, Mayor mayor.mcdonald671@gmail.com mayorallan.ungacta@yahoo.com 671-472-6393/8285/6 671-734-2163/5731 ASAN-MAINA MONGMONG-TOTO-MAITE Frankie A. Salas, Mayor Rudy A. Paco, Mayor asanmainamayor@gmail.com mtmmayorpaco17@gmail.com 671-472-6581/671-479-2726 671-477-6758/9090/671-479-6800/6801 BARRIGADA PITI June U. Blas, Mayor Jesse L.G. Alig, Mayor mayorbarrigada@gmail.com jesse.alig@pitiguam.com 671-734-3725/34/36/37/3859 671-472-1232/3 CHALAN PAGO-ORDOT SANTA RITA-SUMAI Jessy C. Gogue, Mayor Dale E. Alvarez, Mayor ocp.mayor@gmail.com srsmo.mayor@gmail.com 671-472-8302/3/7173 671-565-2514/4337/4302/04 DEDEDO SINAJANA Melissa B. Savares, Mayor Robert RDC Hofmann, Mayor Melissa Savares melissa.savares@gmail.com 671-632-5203/5019/671-637-9014 HAGAT Kevin J. T. Susuico, Mayor agatmayor@yahoo.com 671-565-2524/4330/4335/4336 HAGATNA John A. Cruz, Mayor hagatnamayor2004@gmail.com 671-477-8045/47/671-472-6379 HUMATAK Johnny A. Quinata, Mayor umatacmo@gmail.com 671-828-2940/8251/52/58 INALAHAN Anthony P. Chargualaf, Mayor inalahanmayor@gmail.com 671-475-2509/10/11 MALESSO Ernest T. Chargualaf, Mayor mayorernestc@yahoo.com 671-828-8312/2941 guammayor@gmail.com 671-472-6707/671-477-3323 TALOFOFO Vicente S. Taitague, Mayor talofofomayor@gmail.com 671-789-1421/3262 TAMUNING Louise C. Rivera, Mayor mayorlcrivera.tatuha@gmail.com 671-646-5211/8646 671-647-9816/9819/20 YIGO Anthony P. Sanchez, Mayor ymayortony@gmail.com 671-653-5248/9119/9446 YONA Bill A. Quenga, Mayor yonamayor2020@gmail.com 671-789-4798/0012/1525/6 Visit the following links for the latest advisory information: ● GHS/OCD Website: https://ghs.guam.gov/ ● GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ ● JRM Facebook: https://www.facebook.com/jrmguam For more information, contact the Joint Information Center at (671) 478-0208/09/10. -###- Joint Information Center - JIC Recovery Release No. 10 May 27, 2023, 6:30 p.m. (ChST) JRR0527#10 Additional Fuel Stations Prepared to Open Tomorrow There is an adequate supply of fuel for the island. Fuel companies, Mobil and Shell IP&E, are working together to get more stations online by tomorrow. The following service stations will be open Sunday, May 28: Mobil (6 a.m. - 10 p.m.): ● East Agana ● Airport ● Maite ● Liguan Shell IP&E (8 a.m. - 10 p.m.): ● Hagatna ● Harmon ● MicroMall Intersection ● NCS ● Tiyan ● Chalan Pago (Diesel only) More stations will be announced shortly. The community is reminded to be courteous and orderly when lining up for fuel. Visit the following links for the latest advisory information: ● GHS/OCD Website: https://ghs.guam.gov/ ● GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ ● JRM Facebook: https://www.facebook.com/jrmguam For more information, contact the Joint Information Center at (671) 478-0208/09/10. *All information was provided by their respective agencies. -###- Joint Information Center - JIC Recovery Release No. 11 May 28, 2023, 8:40 a.m. (ChST) JRR0527#11 Visitor industry works toward storm recovery The Guam Visitors Bureau (GVB) and the Guam Hotel and Restaurant Association (GHRA) are working in tandem for visitor industry response efforts as the island works to recover from Typhoon Mawar. 5-6K visitors impacted GVB and GHRA are developing a visitor support program to assist stranded visitors impacted by the typhoon to include meal vouchers, airport transportation and future optional tours. Based on data from GVB’s research department, an estimated 5,000 to 6,000 visitors are stranded on the island, not including military. Of that amount, over 3,200 are Korean visitors. As a result of this, GVB and the Korean Consulate’s Office have formed a partnership to support transportation of visitors who need immediate medical services. The consulate’s office has identified volunteers in the local Korean community that can assist visitors with translation and support for medical inquiries. Additionally, the GVB Visitor Concierge Program has been assisting visitors impacted by the storm. The main hotline for visitors that speak Korean, Japanese or Mandarin Chinese is (671) 588-3030. The Guam Medical Association has also provided a listing of clinics that help with urgent healthcare needs of tourists at the request of GVB management. The following clinics include: American Medical Clinic – (671) 647-8262 Seventh Day Adventist Clinic (671) 646-8881 Guam Medical Care (671) 647-4174 Guam Radiology Center (671) 649-1001 Dr. Shieh’s Clinic & Associates (671) 648-2229 One Love Pediatrics – (671) 588-1588 MPG Pediatrics - (671) 648-5437 Lombard Medical - (671) 989-4747 The Neurology Clinic - (671) 646-6463 FHP Medical Clinic (671) 646-5825 Federal assistance and fuel needs GHRA is working to support FEMA teams that are arriving on island to provide federal assistance with lodging and transportation services. Additional critical federal response workers are anticipated to be on island in the coming days. GHRA is also working with the Guam Waterworks Authority (GWA) and Guam Power Authority (GPA) on restoration efforts for water and power to hotels that are currently off the grid and relying on limited resources.With a supply chain issue with fuel being resolved, the tourism industry has been informed distribution trucks have started to deliver much needed fuel to vendors around the island who are in great need of gasoline, diesel and LP gas. GVB and GHRA have included a Frequently Asked Questions (FAQ) sheet that provides guidance to common inquiries dealing with stranded visitors. Visit the following links for the latest advisory information: ● GHS/OCD Website: https://ghs.guam.gov/ ● GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ ● JRM Facebook: https://www.facebook.com/jrmguam For more information, contact the Joint Information Center at (671) 478-0208/09/10. *All information was provided by their respective agencies. -###- Joint Information Center - JIC Recovery Release No. 12 May 28, 2023, 10:15 a.m. (ChST) JRR0527#12 Fuel Stations Update The following Shell service stations are open Sunday, May 28: Shell IP&E: ● Hagatna as of 8 a.m. ● Tamuning as of 9 a.m. ● Harmon as of 9 a.m. ● MicroMall Intersection as of 9 a.m. ● Yigo at 12 p.m. ● Chalan Pago (Diesel only) at 12 p.m. Shell Upper Tumon across John F. Kennedy High School remains open for essential Government vehicles only. Shell reminds the community that while they are accepting all card payments, due to intermittent connectivity, it is recommended to bring cash. 76 Circle K Gas Station (11 a.m. - 10 p.m.): ● Hågat ● Airport ● Barrigada ● Malojloj ● Sinajana ● Dededo ● Ypao Mobil (6 a.m. - 10 p.m.): ● East Agana ● Airport ● Maite ● Liguan The community is reminded to be courteous and orderly when lining up for fuel. Visit the following links for the latest advisory information: ● GHS/OCD Website: https://ghs.guam.gov/ ● GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ ● JRM Facebook: https://www.facebook.com/jrmguam For more information, contact the Joint Information Center at (671) 478-0208/09/10. *All information was provided by their respective agencies. -###- Joint Information Center - JIC Recovery Release No. 13 May 28, 2023, 11:20 a.m. (ChST) JRR0527#13 Fuel Update; GWA Update; American Red Cross Supplies Unavailable at Village Mayors’ Offices Mobil provided the following update, that the following service stations will be operational today, May 28: Mobil (6 a.m. - 10 p.m.): ● East Agana ● Airport ● Maite ● Liguan ● Fatima ● Yigo north ● Yigo Perez Acres ● Tamuning (Diesel Only) The community is reminded to be courteous and orderly when lining up for fuel. GWA Recovery Efforts Continue The Guam Waterworks Authority (GWA) continues its restoration and post-typhoon recovery efforts. GWA reports that as of 10:00 a.m.: ● 47% of operable wells are online. Crews are working to restore 31% needing power or minor repairs. 17% require motor replacements ● Wastewater System: Northern District and Inalåhan wastewater treatment plants are in normal operation. GWA is working to address storm damage at the Hagåtña , Humåtak-Malesso’, and Santa Rita-Sumai locations. ● Southern water system being operated at reduced capacity due to damaged control equipment at the Ugum Surface Treatment Plant. Water services were restored from Ipan to Inalåhan, but a main break repair in Inalåhan is ongoing. Humåtak remains with partial service, and Malesso’ is still without service pending repair in Inalåhan. ● In addition to the four water tankers announced yesterday, GWA has deployed four (4) more 6,000 gallon Flexible Potable Water Tanks (FPWT) to include: ○ Mongmong-Toto-Maite Mayor’s Office ○ Inalåhan Mayor’s Office ○ Malesso’ Pier ○ Hågat Mayor's Office ● Current designated locations are: ○ Santa Teresita, Mangilao ○ Ordot-Chalan Pago Mayor’s Office, Chalan Pago ○ St. Joseph’s Catholic Church, Inalåhan ○ Dededo Mayor’s Office, Dededo ● Two (2) more locations are being prepped and will be deployed to Chalan Palauan and the Sinifa area in Dededo later today. At this time, the water tanks listed above are accessible 24 hours a day/7 days a week. Once the tanks are depleted, they will be refilled and returned to service at locations still without water. Residents island-wide who have water service are advised to conserve and limit use for cleaning, bathing, and cooking in order to conserve water to allow reservoir levels to increase. As a precaution, water obtained from these designated locations must be boiled for at least three (3) minutes prior to consumption. A precautionary boil water notice remains in place due to possible bacterial contamination in the water that can occur when increased run-off enters a drinking water source following heavy rains. Boil Water Notice Tips: ● DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. ● Bring all water to a boil, let it boil for three (3) minutes, and let it cool before using or use bottled water. ● Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. ● Boiling kills bacteria and other organisms in the water. For information, contact GWA’s 24/7 phone line at (671) 646-4211 or go to www.facebook.com/guamwaterworksauthority. ARC Supplies Unavailable at Village Mayors’ Offices: The American Red Cross (ARC), working alongside village mayors, provided emergency assistance items yesterday to residents whose homes were destroyed, due to Typhoon Mawar. At this time, the supplies are no longer available. Residents are advised to refrain from going to the village Mayor’s Office for these supplies and stay up to date with the latest information for other opportunities, once available. Visit the following links for the latest advisory information: ● GHS/OCD Website: https://ghs.guam.gov/ ● GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ ● JRM Facebook: https://www.facebook.com/jrmguam For more information, contact the Joint Information Center at (671) 478-0208/09/10. *All information was provided by their respective agencies. -###- Joint Information Center - JIC Recovery Release No. 14 May 28, 2023, 1 p.m. (ChST) JRR0527#14 Fuel Update; Additional Stations Open 76/Circle K provided the following update, that the following service stations are operational today, May 28: 76/Circle K (12 p.m. - 10 p.m.): ● Agat ● Barrigada ● Dededo ● Malojloj ● Sinajana ● Ypao From 4 p.m. - 8 p.m., Airport 76 is open for First Responders & Healthcare Workers only; credentials are required; cash only. These are in addition to the following current, open stations: Mobil (6 a.m. - 10 p.m.): ● East Agana ● Airport ● Maite ● Liguan ● Fatima ● Yigo north ● Yigo Perez Acres ● Tamuning (Diesel Only) Shell IP&E: ● Hagatna as of 8 a.m. ● Tamuning as of 9 a.m. ● Harmon as of 9 a.m. ● MicroMall Intersection as of 9 a.m. ● Yigo at 12 p.m. ● Chalan Pago (Diesel only) at 12 p.m. Shell Upper Tumon across John F. Kennedy High School remains open for essential Government vehicles only. Shell reminds the community that while they are accepting all card payments, due to intermittent connectivity, it is recommended to bring cash. Some locations are cash only; be prepared. The community is reminded to be courteous and orderly when lining up for fuel. Visit the following links for the latest advisory information: ● GHS/OCD Website: https://ghs.guam.gov/ ● GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ ● JRM Facebook: https://www.facebook.com/jrmguam For more information, contact the Joint Information Center at (671) 478-0208/09/10. *All information was provided by their respective agencies. -###- Joint Information Center - JIC Recovery Release No. 15 May 28, 2023, 3:40 p.m. (ChST) JRR0527#15 Utilities Update GPA Update: The Guam Power Authority (GPA) continues its restoration and post-typhoon recovery efforts. GPA reports that as of 1:00 p.m.: * 16.2% of the System Load (Customer Demand) has been restored. * 65.4% of GPA’s Substation Energization has been restored. * 27.0% of GPA’s feeders/ circuits have been energized/restored. GPA notes that feeders and circuits may be energized only if GPA’s substation is energized and that system load will increase once feeders and circuits are energized. Customers can contact GPA’s 24-Hour Trouble Dispatch at 475-1472/3/4 or via direct message on GPA’s Facebook page at www.facebook.com/GuamPowerAuthority. GWA Update: Water System Status for Guam Waterworks Authority (GWA): Northern: * GWA northern water system is operating normally but with limited capacity. * Two wells were restored to island power overnight. * GWA continues to operate all available wells to increase reservoir levels throughout the northern system. Central: * The Central system is operating, but with reduced transfer of water from northern wells still affecting service. * Water service to Santa Rita and Nimitz Hill (except Turner Road area and higher elevations in Piti village) has been restored. * Restoration of Agat is on-going. * Service to Talofofo village and the Windward Hills area has been restored up to Our Lady of Peace. * The Sinifa area along Cross-island Road remains without service. Southern: * GWA’s southern water system is being operated at reduced capacity due to damaged control equipment at the Ugum Surface Water Treatment Plant. * Restoration has occurred in Ipan, Malojloj and Inarajan however GWA crews are currently repairing a main break in Inarajan before restoration can continue to Malesso. * Eight (8) - 6,000 gallon Flexible Potable Water Tanks (FPWT): * Mongmong-Toto-Maite Mayor’s Office * Inalåhan Mayor’s Office * Malesso’ Pier * Hågat Mayor's Office * Santa Teresita, Mangilao * Ordot-Chalan Pago Mayor’s Office, Chalan Pago * St. Joseph’s Catholic Church, Inalåhan * Dededo Mayor’s Office, Dededo * Two (2) more locations are being prepped and will be deployed to Chalan Palauan and the Sinifa area in Dededo later today. At this time, the water tanks listed above are accessible 24 hours a day/7 days a week. Once the tanks are depleted, they will be refilled and returned to service at locations still without water. Residents island-wide who have water service are advised to conserve and limit use for cleaning, bathing, and cooking in order to conserve water to allow reservoir levels to increase. As a precaution, water obtained from these designated locations must be boiled for at least three (3) minutes prior to consumption. A precautionary boil water notice remains in place due to possible bacterial contamination in the water that can occur when increased run-off enters a drinking water source following heavy rains. Boil Water Notice Tips: * DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. * Bring all water to a boil, let it boil for three (3) minutes, and let it cool before using or use bottled water. * Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. * Boiling kills bacteria and other organisms in the water. For information, contact GWA’s 24/7 phone line at (671) 646-4211 or go to www.facebook.com/guamwaterworksauthority. Visit the following links for the latest advisory information: * GHS/OCD Website: https://ghs.guam.gov/ * GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ * JRM Facebook: https://www.facebook.com/jrmguam For more information, contact the Joint Information Center at (671) 478-0208/09/10. *All information was provided by their respective agencies. -###- Fuel Update; Shelter Update; Port Authority of Guam Update; Guam Airport Update The community is reminded that there is sufficient fuel. Additional stations are opening, as available. Information that is provided to the Joint Information Center is reported directly by fuel company officials. Mobil provided the following update, that as of 05/28/2023 at 5 p.m., twelve (12) service stations are open: * Mobil East Agana * Mobil Airport * Mobil Maite * Mobil Fatima * Mobil Liguan * Mobil Yigo North * Mobil Yigo Perez Acres * Mobil Sinajana * Mobil Upper Tumon * Mobil Agat * Mo * bil Apra Heights * Mobil Tamuning, DIESEL ONLY, with the exception of the hours of 6 p.m. - 10 p.m., which is exclusive for healthcare workers and first responders with a valid ID, limited to (1) one container per vehicle. Shell stations: * Hagatna (8 a.m. - 8 p.m.) * Tamuning (9 a.m. - 8 p.m.) * Harmon (9 a.m. - 8 p.m.) * MicroMall Intersection (9 a.m. - 8 p.m.) * Tiyan (2 p.m. - 8 p.m.) * Chalan Pago (Diesel Only) (2 p.m. - 8 p.m.) Emergency Shelter Update: Effective immediately, emergency shelters will no longer be accepting residents who have been displaced by Typhoon Mawar. As shelterees begin returning home to clean and assess damages, the current shelter capacity has decreased to 815. Port Authority of Guam Update: Port Authority of Guam (PAG) operations will resume today and will offload a Matson container ship. Yesterday, the PAG terminal yard was completely cleaned up. PAG confirmed that Gantry 5 is operational after addressing damage to conduits and its circuit board. Gantry 4 and Gantry 6 have issues with their computer boards and are currently being serviced. As of 10:30 a.m. today, the U.S. Coast Guard issued the all-clear to open from the waterway perspective while PAG immediately issued the all-clear from the dockside. PAG has received notice of arrivals for two vessels and is ready to service those vessels. Additionally, Guam Customs and Quarantine officers are ready for operations. Matson was scheduled to arrive at noon today, with APL to dock once discharge of Matson’s Maunawili is completed. Matson’s Manoa and Papa Mau are also scheduled to arrive May 30, 2023. Guam Airport to open regular flight operations: After working around the clock to address the impacts to the airport terminal building, equipment, and operations by Typhoon Mawar, the Guam International Airport Authority on May 29, 2023 at 3:00 p.m. The Airport has phased in to normal operations with a restricted opening for humanitarian and essential cargo flights on May 25, 2023, bringing much needed supplies and emergency personnel to Guam. These operations will continue for typhoon recovery efforts. Airlines are anticipated to file their flight plans with the GIAA to begin flight operations and to bring their regularly scheduled operations online. Passengers are advised to contact their airlines directly for flight status and rescheduling their flights. Below are contact numbers for our airline partners: United Airlines Tel: +1(800) 864-8331 Fax: (671) 649 6588 Cargo: (671) 645-8570 www.united.com Jin Air Co. Ltd. Tel: 1(671)642-2800 Fax: 1(671)642-2801 Website: www.jinair.com Email gumkk@jinair.com Jeju Air Co.LTD Tel: 1(671)649-3936 Tel: +82.1599.1500 (Automated Menu) www.jejuair.net EMAIL:gumkk7c@jejuair.net Korean Air Telephone: 1(671)642-3200 Admin/Sales 1(671)642-1125/6 Cargo: 1(671)642-5333 www.koreanair.com gumkk@koreanair.com Philippine Airlines General Sales Agents for PAL (Ticketing) 1(671)632-1615 www.philippineairlines.com Email: gumkzpr@pal.com.ph T'way Air Co.LTD Tel: 1(671)989-1500 Website: www.twayair.com Email: gumkk@twayair.com Visit the following links for the latest advisory information: * GHS/OCD Website: https://ghs.guam.gov/ * GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ * JRM Facebook: https://www.facebook.com/jrmguam For more information, contact the Joint Information Center at (671) 478-0208/09/10. *All information was provided by their respective agencies. -###- Joint Information Center - JIC Recovery Release No. 17 May 29, 2023, 1 p.m. (ChST) JRR0529#17 DPW Update; GWA Update: TeleCom Update DPW Update: The Department of Public Works (DPW) Highway Maintenance Construction Section (MCS) has been working pre-typhoon ensuring the roadways remain accessible for emergency responders and essential government workers. Work was focused at the following sites pre-storm, that have been prone to flooding and heavy vegetation foliage: * Polaris Outfall Southbound, Piti * Finile Drive, Hågat * RR Cruz Subdivison, Hågat * Barcinas Manel Channel and Culverts, Malesso’ * Patpuguan Bridge, Malesso’ * Routed Roads (1, 4, 2, 10, 16, 15, 3, 9) – Island-wide * Storm Drainage Grills – Island-wide * Line Ditch Swells Along Rt. 11 * Rt. 16, Maina Line Ditch Upon the passage of Typhoon Mawar and at first daylight, crews from DPW’S MCS continued efforts in clearance of debris on major roadways which allowed the quick response from the Government of Guam and counterparts from the Federal Emergency Management Agency (FEMA) to conduct damage assessments. The following sites were: * Rt. 4, Malesso’ * Rt. 4, Chalan Pago * Pago Bay, Rt. 4 * Rt. 4, Yona * Rt. 4, Ipan Talo’fo’fo * Rt. 4A, Talo’fo’fo * Layon Landfill, Inalåhan * Rt. 2, Hågat * Rt. 2A, Hågat-Humåtac * Rt. 17, Santa Rita-Sumai * Portions of Rt. 5 and 17m, Santa Rita-Sumai * Rt. 1 – Upper Tumon * Rt. 1 – East and West Hagåtna * Daok Strip, Hagåtna * Rt. 4, Sinajana to Ordot * Rt. 15, from Mangilao to Perez Acres, Yigo * Rt. 6, Maina * Snake Road to Nav Hospital, Maina * Rt. 15, Mangilao * Rt. 8, Maite Plumeria Hotel * Rt. 1 Dededo Micro Mall to Rt. 1 Yigo * Rt. 15 from Carnation up to Upi Elementary School, Yigo * Rt. 27, Macheche to Late Heights, Dededo and Mangilao * Rt. 29, Gayinero to Rt. 3 and Rt. 9, Yigo * Supported GWA - Access to 20+ Well sites island-wide. As the island moves towards recovery, DPW crews continue to work removing debris throughout the island. GWA Update: As of 10 a.m., the Guam Waterworks Authority (GWA) provided the following update on water restoration progress: Northern Region: * Currently 50% of operable wells are on-line * Northern water system is operating normally * More wells are being restored to island power as GPA continues to restore circuits * GWA continues to operate all available wells to increase reservoir levels throughout the northern system * Tumon and Tamuning have water, but low pressures persist causing outages in some areas until reservoir levels can be increased Central Region: * Connection to Navy-supplied sources at Santa Rita-Sumai and Nimitz Hill has been restored * With the exception of Finile and Santa Ana areas, service was restored to Santa Rita-Sumai and Hågat * Talo’fo’fo main village has been restored, with minor outages being reported as crews are assessing for any line breaks * Service on Cross-island road area restored up to Our Lady of Peace Southern Region: * Southern water system will operate at reduced capacity until damaged control equipment at the Ugum Surface Water Treatment Plant is resolved * Water services were restored from Ipan to Inalåhan * Main break repairs completed in Inalåhan * Restoration of Malesso’ and Humåtak is ongoing GWA has deployed nine (9) 6,000 gallon Flexible Potable Water Tanks in: * Santa Teresita, Mangilao * Mongmong-Toto-Maite Mayor’s Office * Dededo Mayor’s Office * St. Joseph’s Catholic Church, Inalåhan * Malesso’ Pier * Hågat Mayor's Office * Chalan Palauan, Dededo * Sinifa, Santa Rita * Mount Santa Rosa, Yigo Additional tank deployments pending for other sites once additional containers and chassis are made available. Once the tanks are depleted, they will be refilled and returned to service at locations still without water. At this time, the water tanks listed above are accessible 24 hours a day/7 days a week. Once the tanks are depleted, they will be refilled and returned to service at locations still without water. Residents island-wide who have water service are advised to conserve and limit use for cleaning, bathing, and cooking in order to conserve water to allow reservoir levels to increase. As a precaution, water obtained from these designated locations must be boiled for at least three (3) minutes prior to consumption. A precautionary boil water notice remains in place due to possible bacterial contamination in the water that can occur when increased run-off enters a drinking water source following heavy rains. Boil Water Notice Tips: * DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. * Bring all water to a boil, let it boil for three (3) minutes, and let it cool before using or use bottled water. * Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. * Boiling kills bacteria and other organisms in the water. For information, contact GWA’s 24/7 phone line at (671) 646-4211 or facebook.com/guamwaterworksauthority. GTA Restoration Update: GTA is actively working 24/7 on post-typhoon restoration. The core network is operational with stable off-island internet, but there are outages in wireless services in certain areas. Priority is given to larger sites serving residential and business customers. GTA is also prioritizing restoration to public safety and health facilities. However, the lack of island power and fuel shortages are causing some challenges for the restoration process. To support customers, GTA is waiving disconnection fees and freezing disconnections until further notice. Updated operating hours are Micronesia Mall (10AM-6PM) and GTA Support Center (7AM-7PM), while the GTA Experience Center and retail locations remain closed. For assistance, please contact the support center at 671-644-4482, visit www.gta.net, or email ask@gta.net. Docomo Pacific Restoration Update: Docomo Pacific has been working with its technology crews to make island-wide assessments in Guam, Saipan, Tinian and Rota since Typhoon Mawar. For Guam customers, the majority of cell sites did not suffer major damage due to Typhoon Mawar. The primary issue at this time is getting island power restored to the sites. Docomo Pacific is working closely with Guam Power Authority to restore services. Generators have been deployed at strategic sites to maximize coverage, and to ensure a stable power supply for as many mobile sites as possible. The fiber network for southern villages supporting several mobile cell sites has sustained storm damage. This means that even if these sites were powered with a portable generator, there is no mobile service connectivity at this time. This is on the list of high priorities, along with restoration to public safety and health care facilities. No disconnections were announced until further notice, as well as no data caps for all mobile data customers and load-free prepaid service. IT&E Restoration Update: IT&E is working around the clock to restore services. Generators have been deployed to undamaged cell sites that can be accessed safely and that have connectivity to the network. Southern cell sites suffered significant damage from the typhoon. IT&E is unable to provide a timeline for restoration at this time, but is working to deploy a solution. All prepaid subscribers get unlimited service, regardless of prepaid plan. Data caps have been lifted for all postpaid subscribers and tethering is available for all postpaid subscribers, free of charge. Service suspension due to nonpayment is postponed until further notice. For the latest service updates, subscribers are encouraged to check IT&E’s official social media pages. Service-related issues can be reported by calling (671) 922-4483 or sending a direct message on official social media pages. Visit the following links for the latest advisory information: * GHS/OCD Website: https://ghs.guam.gov/ * GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ * JRM Facebook: https://www.facebook.com/jrmguam For more information, contact the Joint Information Center at (671) 478-0208/09/10. -###- Joint Information Center - JIC Recovery Release No. 18 May 29, 2023, 1:20 p.m. (ChST) JRR0529#18 President Biden Approves Governor Leon Guerrero’s Request for FEMA Individual Assistance This morning President Biden approved Governor Lou Leon Guerrero’s request for Individual Assistance from the Federal Emergency Management Agency (FEMA), which provides grants for homeowners and renters like rental assistance and money for home repairs. FEMA inspectors will perform home by home assessments to initiate the process to provide direct relief to our people. “We are appreciative of the work we’ve already accomplished with our territorial and federal partners and I’m happy to announce that more relief is on the way,” said Governor Lou Leon Guerrero. “As our community continues making progress towards recovery in the wake of Typhoon Mawar, I’ve been assured that Guam will be provided with every necessary resource for a complete and speedy recovery.” “FEMA is dedicated to helping Guam recover from Typhoon Mawar,” said FEMA Federal Coordination Officer Bern Ruiz. “Residents who suffered damages to their home as a result of the storm should contact FEMA to register. You can register with FEMA by calling 1-800-621-3362, through our website at disasterassistance.gov and the FEMA App.” For more information about registration, processing and FEMA’s Individual Assistance program, can be found by visiting fema.gov and disasterassistance.gov. Visit the following links for the latest advisory information: * GHS/OCD Website: https://ghs.guam.gov/ * GHS/OCD Facebook: https://www.facebook.com/GHSOCD/ * JRM Facebook: https://www.facebook.com/jrmguam The Guam Behavioral Health and Wellness Center (GBHWC) Suicide & Crisis Lifeline remains operational 24/7. The community may call or text the hotline at 988, or chat online at 988lifeline.org. For more information, contact the Joint Information Center at (671) 478-0208/09/10. -###-