After the initial launch of the Mobile Crisis Response Team (MCRT) pilot, the program has responded to 43 crisis referrals and successfully linked twenty-eight percent (28%) of them to the appropriate stabilization treatment they need. Sixty-three percent (63%) of referrals have resulted in individuals accessing treatment in their homes without the need for law enforcement or more acute services. Additionally, the MCRT has offered and provided clients with follow-up care for up to two weeks ensuring their well-being and linked them to ongoing care and services, when needed.

“Mobile Crisis Response Teams are working. Nearly all responses have resulted in better, healthier outcomes for people experiencing a mental health crisis,” said Governor Lou Leon Guerrero. “Over time, our goal is to ultimately reduce the number of people who reach the point of crisis, and the way we will accomplish this is by engaging our people through community-based programs and other services that GBHWC has to offer. This second phase will build up client capacity and strengthen our overall mission.” 

As the pilot program ramps up, MCRT officially launched its second phase on September 6, expanding its services to all individuals 18 years and older, regardless of client status. GBHWC strives to establish its full scope of services by the end of 2022, including child-specific teams and 24/7 operations. The MCRT staffs a master’s or bachelor’s level Crisis Specialist, a Certified Peer Support Specialist (contracted through TOHGE Peer Recovery Inc.), and a Crisis Intervention Aide, all trained to provide trauma-informed crisis intervention, care coordination, and de-escalation services to individuals on-scene. 

“These response teams are saving lives, demonstrating that this new approach to mental health is a sign of real progress,” said Lt. Governor Josh Tenorio. “Guam, we need your help spreading the word about this life saving initiative. When someone is experiencing a mental health or substance use emergency that does not involve threats of violence or medical emergencies, call the Suicide and Crisis Lifeline at 988. Please remember this three-digit phone number, because it can save someone’s life.”

If you or someone you know is having thoughts of suicide or experiencing a behavioral health or substance use crisis, the GBHWC Suicide and Crisis Lifeline provides connection to free, confidential support and can be reached at 988. For more information on the MCRT Pilot Program, please feel free to contact the Project Director, Norman D. Quidachay, at


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